Clipper

Transit Agency Tips

Yes, you will receive the 3-day grace period, but the date shown in Google Wallet and Apple Wallet will be the last day of the month for which the pass is good.

Get the details in our tailored quick guides for riding, paying and transferring with Clipper. Find your service.

Yes, you must tap your Clipper card to the Clipper reader on a Muni vehicle or at a station fare gate every time you board. Your tap is your proof of payment.

Muni offers unlimited free transfers between 8:30 p.m. and 5 a.m. If you use cash value on Muni, you only need to tap once after 8:30 p.m. to have valid proof of payment until 5 a.m. Do not tap your card again within this late-night free transfer period, or you will be charged another fare. If you enter a Muni Metro station, show your card to a station agent at a Metro booth or, if unattended, enter the automatic gate next to the booth.

Shared BART/Muni stations (Embarcadero, Montgomery, Powell and Civic Center) have Clipper readers located on poles adjacent to the elevator doors on the station concourse levels. Tap your card on the Clipper reader on the pole as proof of payment before taking the elevator to the Muni platform.

You need to tap your card every time you board and deboard a train.

No, but customers who load a monthly pass on their Clipper card can purchase a monthly parking permit from any Caltrain ticket machine two (2) days after purchasing their pass. For more information on obtaining and using a monthly parking permit, visit Caltrain.Opens in new window

You can add value to your Clipper card at the Clipper Customer Service Center at Bay Crossings in the San Francisco Ferry Building and at the Vallejo Ferry Terminal. In San Francisco, you also can add value at the nearby Golden Gate Ferry, BART and Muni ticket machines. You cannot add value to your Clipper card at the Alameda, Oakland, Pier 41 or South San Francisco ferry terminals. Find a sales location on the Sales and Service Map.

This will clear up after 6 hours, and you will be able to use your card.

While we encourage every rider to be responsible for their own card—and every user needs their own Clipper card to ride transit—there are ways to manage multiple cards on one device:

On iPhone

  • Riders can access multiple cards on one device through Apple Wallet
  • To access the different cards, riders will have to swipe through the cards within Apple Wallet and tap on (and off, if necessary) for each person

On Android

  • Riders can access multiple cards on one device through Google Wallet, but each card needs to be associated with a separate Gmail account
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