Pre-Tax Transit Benefits

If you have an online transit benefit account (such as WageWorks or Commuter Check), follow the instructions on your provider’s website to load value on your Clipper card through that program.

If you have a transit benefit debit card, you can use it to load value to your Clipper card online. Transit benefit debit cards are also accepted at transit agency ticket offices and at self-serve machines, not at retailers.

Most retailers and all transit agency ticket offices and Clipper Customer Service centers accept transit benefit vouchers.

Yes, but you should also set up a regular credit card as a backup payment card in your account. That way, if funds are not available on your transit benefit card when you need to reload, Clipper will charge the backup card, ensuring you always have value when you need it.

Transit benefit value should be available by the first day of the benefit month, but you have to tag your card to a card reader to pick up the value and update your card balance. If you do not receive your transit benefit value by the first day of the benefit month, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929).

You can only purchase BART HVD tickets with automatic reloading (Autoload) or participating online transit benefit programs. You can use a transit benefit debit card to set up Autoload (although we recommend a personal credit card as a back-up), but you cannot use pre-tax vouchers.

Contact Clipper Customer Service at 877.878.8883.