I have a Standard Monthly Pass, but sometimes need to ride an express route. Can I use my Clipper card?

If you are an adult rider and want to use your Standard Monthly Pass on an express route, you must have cash value on your card to cover the upgrade to the express fare. When you tag your card, Clipper will automatically deduct the difference between the standard and express fare from your cash value balance. If you do not have enough cash value to pay the upgrade, you will need to pay the full express fare in cash at the fare box. Youth, senior and disabled riders do not need to pay the upgrade, as their Standard Monthly Pass is good on regular and express routes.

Can I get a day pass on my Clipper card?

Yes, you can get a day pass, but only on Clipper. VTA offers a Standard Day Pass for all riders and an Express Day Pass for adult riders only. Clipper automatically grants you a pass once you've paid the same amount in cash value as the cost of the pass. Once you've earned a pass, Clipper will stop deducting fares from your cash value balance, and all your rides for the rest of that day will be free of charge.

If I earn an adult Standard Day Pass and transfer to an express route, how will Clipper charge me?

When you have earned an adult Standard Day Pass and transfer to an express route, Clipper will deduct the full express fare from your Clipper cash value balance until you've paid the same amount as an Express Day Pass. After that, you can ride all VTA bus and light-rail routes for the rest of that day free of charge.

If I earn a youth, senior or disabled Standard Day Pass and transfer to an express route, how will Clipper charge me?

When you have earned a youth, senior or disabled Standard Day Pass, you can ride all VTA bus and light-rail routes—including express bus routes—for the rest of that day free of charge.

 

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Clipper Customer
Service Center

Phone: 877.878.8883
TDD/TTY: 711 or 800.735.2929

custserv@clippercard.com
Fax: 925.686.8221

Mon – Fri: 6 a.m. – 8 p.m.
Sat – Sun: 8 a.m. – 5 p.m.

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