Do I need to tag my card every time I ride?
Bus riders need to tag their card every time they board a bus. Light-rail riders should tag at the start of their trip, but are allowed up to 2 hours to complete their trip and should not tag again in that 2-hour period. See below for more information on light rail.
How do transfers work?
Clipper automatically calculates transfer discounts and fare credits. Just tag your Clipper card each time you transfer.
When riding VTA light rail, you are allowed up to 2 hours to complete your trip. You should not tag your card again within this 2-hour period, or you will be charged another fare.
Clipper does not offer discounts on transfers between VTA and ACE, Capitol Corridor, Highway 17 or Monterey/Salinas Transit.
Visit the VTA website for details about available transfers.
I transferred to another light-rail vehicle and saw that I was charged again. Don't I have 2 hours to ride?
Yes, VTA light rail customers are allowed 2 hours to complete their trips; the 2-hour period begins once you tag your card to a reader at a light-rail station. You should not tag your card again within this 2-hour period, or you will be charged another fare. Your trip must be completed within this 2-hour window.
How can I tell when the 2-hour period for my light-rail trip expires?
You will need to note what time you tagged your Clipper card at the beginning of your trip and keep track of the time as you travel. If the 2-hour period expires and your trip is not completed, you are subject to citation.
How do monthly passes work?
The Standard Monthly Pass and Express Monthly Pass are valid for the calendar month purchased. The Standard Monthly Pass is valid for adult riders on regular routes and for youth, senior and disabled riders on all regular and express routes. The Express Monthly Pass is valid for adult riders on all regular and express routes.
Monthly passes are available for purchase starting on the 16th day of the previous month through the 15th of the pass month (for example, you can purchase a July pass from June 16 through July 15). Monthly passes purchased on or after the 16th of the month are valid for the following month only.
I have a Standard Monthly Pass, but sometimes need to ride an express route. Can I use my Clipper card?
If you are an adult rider and want to use your Standard Monthly Pass on an express route, you must have cash value on your card to cover the upgrade to the express fare. When you tag your card, Clipper will automatically deduct the difference between the standard and express fare from your cash value balance. If you do not have enough cash value to pay the upgrade, you will need to pay the full express fare in cash at the fare box. Youth, senior and disabled riders do not need to pay the upgrade, as their Standard Monthly Pass is good on regular and express routes.
Can I get a day pass on my Clipper card?
Yes, you can get a day pass, but only on Clipper. VTA offers a Standard Day Pass for all riders and an Express Day Pass for adult riders only. Clipper automatically grants you a pass once you've paid the same amount in cash value as the cost of the pass. Once you've earned a pass, Clipper will stop deducting fares from your cash value balance, and all your rides for the rest of that day will be free of charge.
If I earn an adult Standard Day Pass and transfer to an express route, how will Clipper charge me?
When you have earned an adult Standard Day Pass and transfer to an express route, Clipper will deduct the full express fare from your Clipper cash value balance until you've paid the same amount as an Express Day Pass. After that, you can ride all VTA bus and light-rail routes for the rest of that day free of charge.
If I earn a youth, senior or disabled Standard Day Pass and transfer to an express route, how will Clipper charge me?
When you have earned a youth, senior or disabled Standard Day Pass, you can ride all VTA bus and light-rail routesincluding express bus routesfor the rest of that day free of charge.