Can I use my Clipper card on all Union City Transit routes?

Yes, Clipper is accepted on all Union City Transit fixed-route buses.

How long is my transfer good?

A transfer is good for 90 minutes after boarding a bus.

Do I need to ask for a paper transfer?

Clipper keeps track of your rides and automatically grants you appropriate transfer discounts when transferring to another agency that accepts Clipper.

If I buy a new 31-day pass before my current pass expires, when does the new 31-day pass become active?

It depends on how you add your pass. If you buy a new 31-day pass in person at a retailer, ticket office, ticket machine or Add Value Machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. Once you have an active 31-day pass on your card, you can add up to three more passes to your card.

If you want a gap in between your old pass expiring and the new one becoming active, purchase your new pass in person only after the old one expires, and the new pass will be activated the first time you use it.

If you are signed up for Autoload or you order your pass online or by phone, Clipper will automatically load the new pass to your Clipper card the next time you tag your card on a Union City Transit bus after the original pass has expired. For example, if you have a 31-day pass that expires on May 12, the new pass will not become active until the first time the card is tagged AFTER May 12. If you do not tag your card again until May 21, the new pass will be activated with a start date of May 21 and an expiration date 31 days from the start date. This happens automatically, with no disruption in your ability to use Clipper.

 

Get a Discount Clipper card

Clipper Customer
Service Center

Phone: 877.878.8883
TDD/TTY: 711 or 800.735.2929

custserv@clippercard.com
Fax: 925.686.8221

Mon – Fri: 6 a.m. – 8 p.m.
Sat – Sun: 8 a.m. – 5 p.m.

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