If I have a monthly pass, do I need to tag my card?
Yes, you must tag your Clipper card to the card reader on a Muni vehicle or at a station fare gate every time you board. Your tag is your proof of payment.
Do I need to ask for a paper transfer when I board a Muni vehicle?
Clipper automatically calculates the 90-minute transfer period on Muni, so you do not need a paper transfer. Instead, just tag your Clipper card each time you transfer. The card reader will confirm your valid transfer with a beep and green light and display the transfer time remaining along with the balance or expiration date of your pass.
Transit fare inspectors do conduct random checks to ensure that Clipper customers have tagged their cards properly. The inspectors' handheld card readers only confirm your proper payment; they do not affect your card balance.
I use the elevator to enter the station platform. Where do I tag my card?
Shared BART/Muni stations (Embarcadero, Montgomery, Powell, and Civic Center) have Clipper card readers located on poles within the path of travel from the elevators to the platforms. Tag your card on the Clipper card reader on the pole as proof of payment when entering the Muni or BART platform.
I see card readers on the back doors. Do I still have to board through the front?
SFMTA allows customers to board through the front and rear doors.
How do I use Clipper on the cable cars?
Simply hand your Clipper card to the conductor. The conductor will use a handheld card reader to confirm that your card has a valid pass or Passport or, if it doesn't, to deduct the appropriate fare from your card's cash value balance.
Will I still receive the transfer discount with my Clipper card when transferring between Muni and BART or Golden Gate Ferry?
When you transfer from BART to Muni buses, light rail vehicles and historic streetcars within an hour using your Adult Clipper card, you will automatically receive a $0.50 discount. The discount only applies to cash value fares. You must tag your card to the card reader on Muni to be charged the discounted fare.
Golden Gate Transit and Ferry customers paying with cash on their Clipper cards will receive a $0.50 discount off the Muni adult cash fare when transferring to a Muni bus, light rail vehicle or streetcar (discount does not apply to customers who have a Muni monthly pass). In addition, customers who pay their Muni fare with cash on their Clipper cards and transfer to Golden Gate Transit and Ferry will receive a $0.50 discount for adults and $0.25 discount for senior, disabled or youth customers (the discount on the Golden Gate Transit and Ferry fares does not apply to those paying with monthly pass on Muni).
Remember, you must tag your card to the card reader in order for the system to calculate your transfer fare discount.