How are fares calculated?

When riding Golden Gate Transit buses, Clipper deducts the maximum fare from your starting zone and then refunds the difference when you tag your card to the card reader upon exiting. This means you must tag your card to the card reader upon entering AND exiting the bus to ensure you're only charged for the distance you travel and that Clipper applies any appropriate discounted fares and transfers.

When riding Golden Gate Ferry, you only need to tag your card to a card reader once.

What is the difference between a limited-use ticket and Clipper card?

Limited-use tickets:

  • Can only be used on Golden Gate Ferry’s Larkspur, Sausalito and Tiburon service
  • Can be purchased for adult, youth and senior/disabled fares at the ticket machines
  • Expire 90 days after purchase
  • Are only available for one-way and round trips
  • Do not provide transfer discounts

Clipper cards:

  • Can be used on all transit services that accept Clipper
  • Hold cash value
  • Can be loaded and reloaded with cash value and passes for any participating transit agency (note that Golden Gate Transit and Golden Gate Ferry do not offer passes on Clipper)
  • Offer transfer discounts where available

Golden Gate Ferry ticket machines only sell adult Clipper cards. You must apply for a Youth, Senior or RTC Clipper card to receive applicable discounts on fares.

Can I add value to my Clipper card at a ferry terminal?

You can purchase a new adult Clipper card and add value to any Clipper card at the Sausalito, Larkspur and San Francisco Ferry Building terminals. Customers who take the ferry from Tiburon can purchase Clipper cards and value, as well as limited-use tickets, at the ticket machine located in the paid area of the San Francisco Ferry Building terminal. Learn more about ways to get a card and add value.

Can I purchase one Clipper card to pay the fare for my entire family or group?

No, each customer must have his or her own Clipper card to pay the fare on both Golden Gate Transit and Golden Gate Ferry.

How do transfers work?

Clipper automatically calculates free or discounted transfers when you transfer between Golden Gate Transit, Golden Gate Ferry and other transit services that accept Clipper.

When transferring to a Golden Gate Transit bus, Clipper deducts the maximum possible fare when you tag on, but credits the appropriate amount back when you tag off at the end of your ride as long as you complete your ride within 3 hours when traveling in a single county or 4 hours when traveling between counties.

Visit Fares and passes for more transfer information.


Get a Discount Clipper card

Clipper Customer
Service Center

Phone: 877.878.8883
TDD/TTY: 711 or 800.735.2929
Fax: 925.686.8221

Mon – Fri: 6 a.m. – 8 p.m.
Sat – Sun: 8 a.m. – 5 p.m.

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