Whenever possible, please take advantage of our online services by making changes to your My Clipper account directly through our website. For example, the best way to update your Autoload payment information is to log in to your My Clipper account and report the problem online.

Unless noted, the following files are in PDF format. You will need to have Adobe Acrobat Reader installed on your computer to view these files. A free download is available from Adobe.

Información acerca de Clipper, formularios y folletos en español.

Clipper(路路通)中国话資訊, 申請表和小冊子

Clipper Card Brochures

Your Bay Area Transit Card

Your guide to using Clipper in the Bay Area.

RTC Clipper Card User Guide

Your guide to the RTC Clipper card. Includes information on how to use the card on transit and how to load value to the card.

Clipper Forms

Youth and Senior Application

Apply for a Youth or Senior Clipper card. When submitting, make sure to include a copy of your proof of age.

Autoload Form

For transit value only. Set up Autoload change your Autoload settings, update your payment information or disable Autoload.

Administrative Fees Form

This form must accompany any payments made to Clipper with a money order.

Defective Card Form

Request a replacement or refund for a defective card.

Card Cancellation Form

Cancel a card and request a refund (subject to restrictions) for a $5 fee.

Didn't find the form you need? Contact the Clipper Customer Service Center by emailing Customer Service or calling 877.878.8883 (TDD/TTY 711 or 800.735.2929).

My Clipper

Clipper Customer
Service Center

Phone: 877.878.8883
TDD/TTY: 711 or 800.735.2929

Fax: 925.686.8221

Mon – Fri: 8 a.m. – 5 p.m.
Sat – Sun: Closed.

Contact Us    |    Forms

Brand Guidelines


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