Forms and Policies
Whenever possible, please take advantage of our online services by making changes to your My Clipper account directly through our website. For example, the best way to update your Autoload payment information is to log in to your My Clipper account and report the problem online.
Unless noted, the following files are in PDF format. You will need to have Adobe Acrobat Reader installed on your computer to view these files. A free download is available from Adobe.
Información acerca de Clipper, formularios y folletos en español.
| Clipper Card Brochures |
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Your guide to using Clipper in the Bay Area. |
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RTC Clipper Card User Guide | Large Print Your guide to the RTC Clipper card. Includes information on how to use the card on transit and how to load value to the card. |
| Clipper Forms |
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Apply for a Youth or Senior Clipper card. When submitting, make sure to include a copy of your proof of age. |
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For transit value only. Set up Autoload change your Autoload settings, update your payment information or disable Autoload. |
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This form must accompany any payments made to Clipper with a money order. |
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Request a replacement or refund for a defective card. |
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Cancel a card and request a refund (subject to restrictions) for a $5 fee. |
| Agreements and Policies |
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Didn't find the form you need? Contact the Clipper Customer Service Center by emailing Customer Service or calling 877.878.8883 (TDD/TTY 711 or 800.735.2929).
