Locations to Apply for a Youth or Senior Clipper Card

In addition to being able to apply by mail, email and fax, you can apply for a Youth Clipper card or Senior Clipper card in person at one of the locations listed below.

San Francisco

East Bay

North Bay

Peninsula

South Bay

Locations How Card is Provided
San Francisco Youth Senior

Clipper Customer Service Center at Embarcadero BART/Muni Station

Concourse level of BART/Muni station

Monday–Friday, 7 a.m.–7 p.m.
Saturday, 9 a.m.–2 p.m.
Sunday, Closed

Immediately Immediately

Clipper Customer Service at Bay Crossings

San Francisco Ferry Building

Monday–Saturday, 7 a.m.–7 p.m.
Sunday, 8 a.m.–5 p.m.

Immediately Immediately

SFMTA Customer Service Center

11 South Van Ness Ave.,
San Francisco

Monday–Friday, 8 a.m.–5 p.m.

Immediately Immediately

SFMTA Presidio Sales Kiosk

949 Presidio Ave., San Francisco

Monday–Sunday, 10 a.m.–4 p.m.

Immediately Immediately

Locations How Card is Provided
East Bay Youth Senior

Clipper Customer Service Center at AC Transit

1600 Franklin St., Oakland

Monday–Friday, 8 a.m.–5 p.m.

Immediately Immediately

BART Customer Service Center at Lake Merritt Station

Lake Merritt station, Oakland

Monday–Friday, 7:30 a.m.–5 p.m.

Immediately Immediately

Concord Police Department Community Service Desk

1350 Galindo St., Concord

Monday–Friday, 8 a.m.–5 p.m.
Saturday, 9 a.m.–2 p.m.

Applications not accepted Immediately

County Connection

2477 Arnold Industrial Way, Concord

Monday–Friday, 8 a.m.–12 p.m.
and 1 p.m.–5 p.m.

Immediately Immediately

Fremont Human Services Department

City Hall, 3300 Capitol Ave., Building B, Fremont

Monday–Friday, 9 a.m.–4 p.m.

Applications not accepted Immediately

Livermore Transit Center

2500 Railroad Ave., Livermore

Monday–Friday, 5 a.m.–6:45 p.m.

Immediately Immediately

Tri Delta Transit

801 Wilbur Avenue, Antioch

Monday–Thursday, 7 a.m.–6 p.m.
and Friday, 8 a.m.–5 p.m.

Immediately Immediately

City of Union City

City Hall, 34009 Alvarado-Niles Road,
Union City

Monday–Thursday, 8 a.m.–6 p.m.
Open every other Friday, 8 a.m.–6 p.m.
(call 510.675.5312 to confirm if open)

Immediately Immediately

WestCAT

601 Walter Avenue, Pinole

Monday–Friday, 7:30 a.m.–6 p.m.

Immediately Immediately

Wheels Administrative Office

1362 Rutan Dr., Suite 100, Livermore

Monday–Friday, 8:30 a.m.–5 p.m.

Immediately Immediately

Locations How Card is Provided
North Bay Youth Senior

Fairfield Transportation Center

2000 Cadenasso Drive, Fairfield

Monday–Friday, 8 a.m.–12 p.m.
and 1 p.m.–5 p.m.

Closed first and third Fridays of each month

Immediately Immediately

Petaluma Transit

555 N. McDowell Blvd., Petaluma

Monday–Friday, 9 a.m.–4:30 p.m.
Saturday, 9 a.m.–3 p.m.

Immediately Immediately

San Rafael Transit Center Customer Service Center

Golden Gate Bridge, Highway
and Transportation District
850 Tamalpais Ave., San Rafael

Monday–Friday, 7 a.m.–6 p.m.

Immediately Immediately

Santa Rosa CityBus

100 Santa Rosa Ave., Room 6, Santa Rosa

Monday–Thursday, 8 a.m.–5:30 p.m.

Open every other Friday, 8 a.m.–5 p.m.
(Call 707.543.3333 to confirm when open)

Immediately Immediately

SMART

5401 Old Redwood Highway, Suite 200, Petaluma

Monday–Friday, 8 a.m.–5 p.m.

Immediately Immediately

Sonoma County Transit

355 West Robles Ave., Santa Rosa

Monday–Friday, 8 a.m.–5 p.m.

Immediately Immediately

Soscol Gateway Transit Center

625 Burnell, Napa

Monday–Friday, 7:30 a.m.–5:30 p.m.

Saturday, 10 a.m.–2 p.m. 


Immediately Immediately

Transportation Info Depot

Suisun City Train Depot
177 Main Street, Suisun City

Monday–Friday, 6:30 a.m.–2 p.m.


Immediately Immediately

Vallejo Transit Center

311 Sacramento St., Vallejo

Monday–Friday, 5 a.m.–5 p.m.
Saturday, 8:30 a.m.–4 p.m. 


Immediately Immediately

Locations How Card is Provided
Peninsula Youth Senior

SamTrans/Caltrain Headquarters

1250 San Carlos Ave., San Carlos

Monday–Friday, 8 a.m.–5:30 p.m.

Immediately Immediately

Locations How Card is Provided
South Bay Youth Senior

VTA Downtown Customer Service Center

55-A West Santa Clara St.,
San Jose

Monday–Friday, 9 a.m.–6 p.m.

Immediately Immediately

VTA River Oaks Administrative Offices

3331 North First St., San Jose

Monday–Friday, 8 a.m.–4:30 p.m.

Immediately Immediately

Please visit Clipper's Frequently Asked Questions for answers to general questions about using the Clipper card.

My Clipper

Clipper Customer
Service Center

Phone: 877.878.8883
TDD/TTY: 711 or 800.735.2929

custserv@clippercard.com
Fax: 925.686.8221

Mon – Fri: 6 a.m. – 8 p.m.
Sat – Sun: 8 a.m. – 5 p.m.

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