Can I use a BART ticket machine to add value to my Clipper® card?
Yes, all of BART's ticket vending machines can now add cash value to Clipper cards. Only cash value can be added to Clipper cards at these machines.
Can I use Clipper to pay for parking at BART lots?
Yes. You can now use your Clipper card to pay for parking at BART stations. If you currently use your EZ Rider card for parking, you can now link your Clipper card number to your parking account. Just go to https://ezrider.bart.gov/ezrider/ to link your Clipper card to your existing account. If you don't yet have a parking account, go to https://ezrider.bart.gov/ezrider/ and sign up for an account. During the signup, you'll be asked for your Clipper card number. Just enter your card number and complete the form. You'll need to provide your credit card information because the parking charges go through the BART EZ Rider parking program. Then, once you receive your parking hang tag in the mail (in approximately 2-3 business days), you'll need to follow the instructions to activate your account. Your account should be ready to use the next business day.
Do I actually pay for parking out of the value on my Clipper card?
No. You will use your Clipper card serial number to set up a parking account with BART. The parking charges are paid with a credit card that you connect to your account. A set amount is charged to your credit card for your parking account, and when the amount remaining falls below a certain amount, the full amount is recharged to your card to replenish your account. Each time you park, you'll tag your card at the Parking Validation Machine and the amount will be deducted from your account.
Can I pay for AirBART with Clipper?
Currently, Clipper is only accepted for travel on BART. You will still need to pay for AirBART as you do now.
I use pre-tax vouchers to pay for my BART High Value Discount (HVD) ticket. Can I use vouchers when I sign up online to add the HVD ticket to my card?
At this time HVD tickets are only available through Autoload on your Clipper card. Autoload payments are linked to a credit card or bank account.
Are Senior, Youth or Disabled discounts available with the Clipper card?
Clipper customers who have a Senior, Youth or RTC Clipper card will automatically receive the discounted fare upon exiting the BART system. Instead of receiving the discount upfront by buying a discounted ticket, you'll receive the discounted fare each time you ride. You'll no longer have to make special trips to purchase your Red or Green ticket.
Simply load cash value onto your Clipper card at any BART ticket vending machine, Clipper self-serve machine, Clipper retailer or transit agency ticket office. When you exit the BART system, Clipper will automatically calculate and deduct the discounted fare from the cash balance on your card.
For information about getting a Senior, Youth or RTC Clipper card, please click here.
What will happen if I don't have enough funds on my HVD ticket to pay my fare?
If your HVD balance is too low to pay your fare, Clipper will deduct the entire fare from your card's Clipper Cash balance. The two balances are separate and cannot be combined for fare payment (e.g. $1 from BART HVD balance and $0.75 from Clipper Cash to pay a $1.75 fare). Clipper will continue to deduct fares from your Clipper Cash balance unless your HVD balance is sufficient or your card has a valid pass.
If you do not have any Clipper Cash loaded on your card, Clipper will deduct fare payment from the Clipper Cash balance and your Clipper Cash balance will be negative. You must add additional Clipper Cash to your card (available at all BART ticket vending machines and Clipper Retailers) and bring the balance to positive in order to use your Clipper card on BART again.
What's the difference between Clipper Cash and a BART HVD ticket?
While Clipper Cash and BART HVD tickets operate in a similar way (an amount is loaded to your card and fare is deducted from that balance each time you ride), there are significant differences between them:
|Clipper Cash||BART HVD tickets|
|Can be used to pay fare on all transit systems that accept Clipper||Can only be used to pay fares on BART|
|Choose the amount of Clipper Cash to add to your card||Only available in denominations of $48 and $64|
|The full Clipper Cash amount you purchase will be loaded to your card||Provides 6.25% discount on BART fare ($48 ticket for $45, $64 ticket for $60)|
|Available at Clipper retailers, transit ticket offices, self-serve machines, online, by phone and through transit benefit programs||Only available through Clipper Autoload and many transit benefit programs|
My card has a negative Clipper Cash balance, but I have an HVD ticket on it. Why isn't my card working on BART?
BART does not allow entrance for Clipper cards with blocked or negative Clipper Cash balances. If your card has a negative Clipper Cash balance, simply add value at any BART ticket vending machine or Clipper retailer. If your card is blocked, please call Clipper Customer Service at 877.878.8883.